Fees & Insurance

Fees & Insurance


We believe in transparency.

The fee for EMDR therapy at Onward Healing is $200 per session.

If you are unable to afford the current fees, please contact our office to discuss possible options.

Using Insurance

We are not “in-network” with any insurance carrier. However, many PPO plans will reimburse a portion of our fees once the deductible has been met. As a convenience to you, we can submit claims on your behalf to your insurance company to attempt to recuperate “out-of-network” mental health benefits (if such coverage is part of your plan), or we can give you a “superbill” so that you can self-submit. WE CANNOT guarantee reimbursement from your insurance.
However, your per session out-of-pocket costs will never exceed the fees outlined above.

Most insurance companies will reimburse between 40%-80% of our fee. Prior to meeting, we are happy to check your out-of-network benefits with your insurance company. Although we will not be able to learn the exact “allowed amount” they will cover, we should be able to obtain a general snapshot of your coverage.

Why we choose not to panel with insurance.

There are several reasons we have chosen to remain out-of-network with insurance companies. First and foremost, many insurance companies dictate the type, frequency, and duration of therapy sessions they allow their members. It is our opinion that those clinical decisions should remain between therapist and patient. Secondly, insurance companies often ask for a good deal of clinical information about their members. We favor protecting the confidentiality of the treatment and your privacy.

Insurance and Telehealth

Some carriers have been authorizing Telehealth during the COVID pandemic but intend to eventually drop this coverage. Clients must contact their plan administrator to verify that their PPO plan covers outpatient mental health via telehealth with an out-of-network provider. Clients are responsible to know the limits and specifics of their insurance coverage (including co-payment amounts and deductibles) and clients are solely responsible for any charges incurred. Please take the time to review your insurance coverage to avoid unexpected costs.

For questions or more information about your right to a Good Faith Estimate,
visit: www.cms.gov/nosurprises.

Good Faith Estimate

Prior to commencing treatment at Onward Healing, you will receive a Good Faith Estimate which outlines new rights and protections for consumers, and to helps consumers understand the cost of therapy before getting health care. You will be asked to review the Good Faith Estimate and sign off that you received the estimate prior to starting treatment.

For questions or more information about your right to a Good Faith Estimate,
visit: www.cms.gov/nosurprises.